WHO WE ARE
Total Video Products has grown since its inception to become a leading business-to-business provider of audio-visual products and services in the Tri-state area. From day one, we committed ourselves to a simple formula for success: superior multimedia and video product knowledge plus outstanding personal service for our customers. That commitment to excellence has made TVP the unique provider of audio-visual solutions that we are today.
In our dynamic industry, we make it our business to keep pace with the evolving technologies in which we specialize. Our aim is to give our customers the product advice they need to meet their requirements and fit their budgets. Our client base includes private and public sector organizations of all sizes. We take pride in the fact that much of our new business comes as a result of referrals by satisfied clients.
TVP maintains a staff of over forty experienced professionals and occupies a fully outfitted 13,000 square foot facility with offices, conference rooms, repair shop, system integration area, system demonstration area, and warehouse. We are conveniently located to serve all of New Jersey, Delaware, and eastern Pennsylvania.
Total Video Products is pleased to provide outside recognition of its high quality of service, technical expertise and professionalism as an Audiovisual Provider of Excellence (APEx Company) through the Audiovisual and Integrated Experience Association.
AVIXA™ is the producer of InfoComm trade shows around the world, and the international trade association representing the audiovisual industry.
As an APEx Company Total Video Products is proud to stand behind AVIXA standards for the audiovisual industry.
These standards, for system design and coordination, and system verification, show that our company can facilitate communication on all levels of a project, and most importantly, deliver a verified system that meets the client needs.
Established more than 30 years ago, AVIXA’s Certified Technology Specialist™ (CTS®) certification at all levels demonstrates audiovisual knowledge and skills. Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education.
Companies such as Total Video Products that have achieved APEx status have demonstrated a commitment to professional excellence by supporting employees who achieve and maintain individual AVIXA certification credentials. The CTS for general expertise in AV, the CTS®-D for specialization in AV design and the CTS®-I for specialization in AV installation, set the standard for AV professional credentials.
The CTS, CTS-D and CTS-I credentials are accredited (#0770) by the International Organization for Standardization’s (ISO) United States representative, the American National Standards Institute (ANSI). ISO/IEC 17024:2012 establishes a global benchmark for the certification of personnel.
The APEx program also requires proven customer satisfaction from our previous clients. Many of our clients have been in contact with AVIXA’s third party survey provider and have completed highly rated customer satisfaction surveys.
Total Video Products is proud to be among an elite group of professional companies. We stand behind our company’s services, quality solutions, and customer orientation, and have pledged through AVIXA’s Core Values Agreement to uphold a strict code of ethics and workmanship practices that we integrate into our daily routine.
In this highly technical and complex arena, hiring knowledgeable AV professionals fosters a productive, efficient and effective project experience, mitigating problems and budget overruns.
APEx status of Total Video Products offers outside recognition of our staff’s expertise and provides customers with confidence that their job will be undertaken and completed in the best way possible.
THE TVP ADVANTAGE
With three decades of experience providing customers consulting, design-build, system installation, training, and end-to-end service solutions, TVP excels at providing services optimized around customer requirements.
We exert every effort and adopt every means to make it easy for customers to do business with us. Relationships with our customers are nurtured through hands-on, personalized service. This happens from the moment of our first interface with you and we remain as your partner, eager to respond to your changing communications needs, whether these are upgrades or new projects.
TVP provides integrated, feature-rich solutions by maintaining a highly trained in-house staff. The company's emphasis on continuous staff education and development brings consistency and reliability to projects by providing knowledgeable support combined with an understanding of the most innovative products and technical solutions available.
TVP is experienced at providing "zero downtime" solutions to customers across a variety of industries. It maintains preferred relationships with manufacturers to offer the best technology solutions.
IN A NUTSHELL, TVP MEANS:
- Dedication to excellence in customer service.
- Seamless integration of audio-visual solutions.
- Extensive product expertise for systems design, build, installation, and training.
- Professional maintenance services.
- InfoComm-certified staff.
- Over 200 leading manufacturer-partners.
- Full line of products at competitive prices.
- Proactive support services.
- Telephone connectivity for support services.
- Remote diagnostics.
- Convenient electronic ordering system.
TOTAL VIDEO PRODUCTS STANDS APART
At TVP, we value our culture of excellence which we believe sets us apart from our competition. Our dedicated, long-time employees stay focused on the basics of product expertise and hands-on customer service. We have the agility to stay ahead of technology and the ability to apply it in creative ways for the benefit of our customers. We maintain constant communication with our product manufacturers, with our clients, and among ourselves for feedback, education, training, and continual enhancement of our service.