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TVP's
Professional Services Division (PSD) was launched in 2002
as a natural extension of our service-oriented tradition.
The focus of PSD is to provide premium comprehensive maintenance agreements, thus providing
protection for our customers' investments in their audio-visual
systems.
Our
trained professionals keep systems up and running through
regular preventative maintenance and emergency service calls.
Services
include:
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-
24/7 toll free phone support
- Next
business day on-site service
- Loaner
equipment
- Complete
parts and labor
- Preventative
Maintenance
- All
inclusive service; no hidden costs
- Event
Support
- Customized
Training
- Maintenance
Agreements
Purchase
Protection Plan
Save
time and money by protecting your valuable new equipment
now!
It's not pleasant to think of future repairs when you're
making a major
purchase, but it is important to be prepared. Most manufactures
warranties
offer very limited and partial coverage for only the first
year. For a
small fee today you can be assured that your new equipment
will be fully
covered for 3 to 5 years!
TVP
has teamed with VAC Service Corporation to provide a superior
Purchase
Protection Plan to our customers. This Plan, which begins
on the date of
purchase (and is inclusive of the manufacturer's warranty),
covers all parts
and labor needed to repair mechanical or electrical failure
or defects in
your covered product. If the product cannot be repaired,
the customer will
receive a cash settlement. A Purchase Protection Plan will
give you:
Support beyond the life of your standard manufacturers warranty.
Effective date of purchase.
- 24/7
coverage, 365 days a year
- No
hidden charges
- Unlimited
repairs
- Telephone
diagnostics
- Repair
parts and labor
- Cash
settlement if unable to repair
- Peace
of mind in knowing that your valuable equipment is covered.
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