Professional Services

Dependable support for all your audio visual service and maintenance needs.

Protecting customers’ audio visual investments and keeping their systems up and running is a top priority at Total Video Products. 

Since first opening our doors nearly three decades ago, we’ve been steadfastly committed to providing superior audio visual service and maintenance.  In 2002, we created our formal Professional Services Division as a natural extension of this service-oriented tradition and a way to offer our customers even better service and maintenance support.

Through TVP’s premium comprehensive maintenance agreements, our customers enjoy full support and AV maintenance service for the highest possible return on their investments.

Our AV maintenance agreements include:

• 24/7 toll free phone support
• Next business day on-site service
• Loaner equipment
• Complete parts and labor
• Proactive preventative maintenance
• All inclusive service; no hidden costs
• Event support
• Customized training for your audio visual systems

All our audio visual service representatives are fully trained and certified to resolve any issue with the equipment we sell and service.  Many of TVP’s service representatives have been with the company for decades.  If we sold you your system, chances are you may receive service from the very same technicians who completed your original installation.

Because we have our own dedicated staff of service professionals, we’re able to provide greater cost savings for our customers while maintaining a high level of control over the quality of work performed.